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 We provide you with these advantages:  Payer KnowledgeOur Team specializes in reproductive medicine collections and posting - ensuring payer requirements are met to get the best and fastest reimbursements. Team members are cross-trained for increased functionality and efficiencies to benefit you. Customer Service With a toll-free number for patient customer service, we handle all patient inquiries regarding balance after insurance, outstanding co-pays, patient deductions and non-covered services. Self-Pay Collections Our extensive patient education program provides counseling in advance of treatment to patients on potential costs, insurance reimbursement and financing programs. We collect any self-pay in advance, and any refunds are remitted promptly to assure the best possible patient relationship and outcome. Claims We submit insurance claims electronically and follow-up and collect based on your contracted rates. All payments are posted in our billing office including electronic remittance. Auto-posting of patient checks occurs through our custom application. Plus, we have comprehensive lock box services. Reporting Capabilities go beyond standard charge, payments and AR. We trend productivity and do claims audits for coding, reimbursement and outlier data. |
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